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Recovery does not look the same for everyone. People come to a trusted rehab center with different histories, different substances, and different reasons for needing help. At Surfpoint Recovery, the stories patients and families share often come back to the same things: being treated with dignity, feeling understood, and leaving with tools they can actually use.
What Recovery Looks Like During Treatment
Recovery during inpatient care is usually not one big breakthrough. It is built through smaller moments. Someone sleeps through the night for the first time in weeks. Someone speaks honestly in group therapy. Someone finally hears a diagnosis that explains what they have been living with for years.
Our 28-day residential program is built to support those moments. Patients meet with licensed clinicians for individual counseling and take part in clinical group therapy with others who understand the process. Recreational programming, led by Sylvia Foldes-Berman, our Licensed Creative Arts Therapist and Board-Certified Music Therapist, gives patients another way to process what they are going through.
Daily life matters too. Patients receive three chef-prepared meals each day, outdoor garden access up to four times daily, and 24/7 nursing support. The goal is to create structure without making treatment feel cold or impersonal.
Patients Who Came Through Crisis and Found Stability
Many patients arrive after a crisis. It may be a near-overdose, a hospital discharge, a legal issue, or a family situation that made treatment impossible to delay. The first step is often stabilization, but recovery has to go further than that.
We often see patients who have gone through detox before but never had their mental health needs treated at the same time. They may leave physically stable, then relapse because depression, anxiety, trauma, or another condition was never addressed. At Surfpoint Recovery, every residential patient receives a full psychiatric evaluation within 24 hours of admission.
Co-occurring conditions are treated as part of the same care plan. Patients do not have to leave our facility or wait for a separate referral to begin that work. The addiction and mental health sides of care are handled together from the start.
We also see patients who have been turned away elsewhere because of insurance. Our team verifies coverage at no cost before admission. For people who have already hit barriers, that step can make treatment feel possible again.
What Patients Say About Their Time at Surfpoint Recovery
Patient feedback often mentions the people who made the treatment feel different. Staff members, including Paul, Hurley, Kevin, Ms. Paula, Wallace, Leeshawn, Tavi, and Jemlix, have been named directly in reviews. Eric Moore, our Executive Director, and Alet Coke, our Clinical Director, have also been thanked by name.
Patients have described the staff as professional, present, and caring. They have also talked about the food, the structure, and the activities in ways that show the environment mattered during their stay. Painting classes, live music, comedy shows, and other recreational programming helped make treatment feel more human.
Some patients have also called out the Just For Today group therapy session as a meaningful part of their recovery work. Those details matter because they come from the people who were actually here.
How the Clinical Team Shapes Each Recovery Experience
Recovery outcomes depend heavily on the people providing care. At Surfpoint Recovery, our clinical leadership is named, credentialed, and involved.
Dr. Ramsey Joudeh, our Medical Director, oversees detox protocols and medication decisions. Joseph Turkel, our Assistant Medical Director, works alongside him on patient care. Vincent Marchese, our Program Director, holds an MSW from Fordham University and an Advanced CASAC credential.
Alet Coke, our Clinical Director, oversees therapy programming and counselor supervision. The team does not use the same plan for every patient. Intake exists so that each person’s history, needs, and past treatment experiences shape the care they receive.
That matters because many patients arrive knowing what has not worked before. A strong treatment plan has to account for that.
What Happens When Patients Leave
Discharge planning starts on the first day at Surfpoint Recovery. It is not something rushed at the end of treatment. By the time a patient completes the program, the next step should already be clear.
Aftercare planning may include outpatient referrals near the patient’s home, support group recommendations, medication continuity, relapse prevention planning, and crisis resources. For patients using MAT, such as Suboxone or Vivitrol, a prescribing provider is identified before discharge.
Recovery does not end when inpatient treatment ends. A good discharge plan gives patients a path to follow once they leave the structure of residential care and return to daily life.
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